Microsoft 365

Are Microsoft 365 licenses included in your support plans?

By Admin|2022-04-26T19:06:16+02:00September 13, 2021|Microsoft 365|

No, licenses are not included and will be paid for [...]

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Will I be charged for the estimated volume of tickets per month?

By Admin|2022-04-26T19:06:16+02:00September 13, 2021|IT Helpdesk Solutions, Microsoft 365|

No, only the base price is a fixed monthly charge. [...]

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I need additional features that are not offered out of the box. Can the Service be further customized?

By Admin|2022-04-26T19:06:16+02:00September 12, 2021|IT Asset Management, IT Helpdesk Solutions, Microsoft 365, Services, Workplace Services|

Yes, of course. CloudSource IT specializes in custom solutions tailored [...]

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What is the initial term of a managed IT Helpdesk contract?

By Admin|2022-04-26T19:06:17+02:00September 12, 2021|IT Helpdesk Solutions, Microsoft 365|

Our IT Helpdesk Solutions contract is subject to a 12 [...]

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What is included in the Base Price?

By Admin|2022-04-26T19:06:17+02:00September 12, 2021|IT Helpdesk Solutions, Microsoft 365|

The Base Price includes the general availability of your [...]

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